Client care and administrative support for creative businesses

Admin + Client Support for Creative Bosses

Helping you manage your clients so you can spend more time focusing on other areas of your business (like creating content to attract your ideal readers/clients or learn new skills that will help grow your business). Or, how about having (hobbies – remember those??).

You’ll get to stay connected + organized even when you’re away from your desk or working on other projects. You’ll also have your support system(s) ready to handle those repetitive (+ sometimes boring) tasks for you.

So if you want to do more, let’s think of ways to help you get organized, be stress-free + grow your dream biz.


Client + Admin Management

Price varies depending on project

Project support – proofread + send documents (proposals, welcome packets), set up project folders and tasks, create step-by-step guides for new clients or team members, update portfolio (add mockups/screenshots, add testimonials)

Client care – customer support (email, Slack, Zendesk, social media), send follow-up + reminder emails, review surveys/feedback, gather testimonials, stay in touch with prospects, current and past clients

Systems setup – all the tools you need to automate and simplify your workflow – set up project management folders and tasks (17 Hats, Streak, Dubsado, Trello, Dropbox, Drive)

Scheduling – setup and sync calendars, schedule and add appointments, embed calendar on website (Google Calendar, Acuity, Calendly)

Research – get the info you need about health insurance plans, your next blog post, your new client’s industry, or prepare for your first webinar – digitally filed or tagged and without the info overload

Basic bookkeeping – prepare and send invoices, record all transactions + business finances, track hours and bill clients (PayPal Business, Stripe, Wave)

General – prepare and send newsletters or reports to clients to keep them in the loop


Method to #BizGoals

1. Contact + Chat – Fill out this contact form so I can get to know more about you and your business. I’ll email you within 1-2 business days so we can ask and answer any questions we may have for each other. We’ll talk about your goals, tasks you need help with, and how I can support you. Price varies depending on the project.

2. Book + Welcome – If the master plan sounds like music to your ears, I’ll send over an agreement you can easily sign online and an invoice to secure your spot. You’ll receive a Welcome Packet and a checklist of all the items I’ll need to get started.

We’ll go over your workflow to get you organized, set up systems, and then automate the rest. I’ll create templates and checklists, plus document all processes for your team members and clients so they’ll be ready to get to work + move on to the next task.

3. Support + Chill – Ever had so much time on your hands you that you don’t even know what to do with yourself? No? Well, let’s make that happen, cap’n.

If you can handle sarcasm and a few jokes, answer a few questions when you’re ready to get your business in order.


FAQ

Why should I hire a Virtual Assistant (VA)?

If you’re a solo business owner, you can save a lot of hours by letting a VA handle your least favorite to-dos for you. Which means you’ll have more time to:

create, consult, and attract your ideal clients
try an online course for personal or professional development
take care of yourself, and feel less stressed about running your business.

And there’s no need to pay for extra fees for taxes, employee benefits, equipment, or training. I’ll handle all that.

What’s your professional background?

I have over 10 years of experience in the administrative and customer service field. I’ve worked as an accounting clerk, office assistant, and call center rep – AKA: a negotiator with enough patience + emails scripts to smooth things over.

TL;DR: Extra time + money saved = Time to finally sit down and enjoy your burrito bowl.. with that extra guac. Hit the button below to get started on your project.

Top